The Government of Cross River says it will in the coming year prioritise training of its workforce for effective and quality service delivery.
The Accountant General of the state, Dr Glory Effiong made the disclosure in Calabar, Friday at the end of a five-day training programme on “Forensic Analysis and Data Mining.
She said that the training becomes important in order to equip the workforce on the new trend of conducting government business.
Speaking further she added that one of their goals was to reduce transaction time to 20minutes, whereby any file won’t take more than 20 minutes to be treated the staff in her office.
Her words : “Conducting government activities is no longer business as usual; government transaction is no longer treated as it used to be. We must move with the tide.
“We need to move from where we are to where the world is going.The governor understands this and he is passionate about training and retraining of workers even with the limited resources available,” she said.
She urged the staff to braze up for the transition that is to come, if they must remain relevant at what they do.
“To you the workers, we will drag you along if we have to; you must run along with our plans for Cross River. The journey had only just began.Series of trainings are to come up as we identify the needs for it,” she stated.
Dr Effiong had attributed the challenges facing payment of gratuity to retirees in the state poor record keeping acasioned by lack of training and building the capacity of the workforce.
On his part, Dr Damilola Fagboro, Director, International Academy of Forensic (IAF) had asserted that the use of forensic analysis will help Cross River in efficient gratuity payments.
Fagboro who trained the workers of the Accountant General office on forensic analysis and data mining, said the use of biometric forensics would have seamlessly solved the problem of gratuities payment in the state if it was used.
“With biometric forensics, the fingerprint, face, the day the gratuity was paid, the bank it was paid into and even if the person who should claim the gratuity is late, it would all be sorted.
“When forensics is institutionalised, no one will have the confidence to come back for another gratuity when he had collected once,” he said.
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Hi, I,m Pospi Otuson. A Nigerian Blogger, Social Entrepreneur and Convener of the renowned Boki Business Conference. CEO/Founder of Possibility Desk.
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